Terms and Conditions

Last Updated: [Date]

Welcome to Astound Broadband powered by RCN. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions (the "Terms"). Please read these Terms carefully before using our services.

1. Acceptance of Terms

By using our services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our services.

2. Services

We provide high-speed Internet, digital cable TV, and unlimited phone services (the "Services"). The Services are subject to availability and may be modified or discontinued at any time without notice.

3. Account Registration

To use certain Services, you may be required to register for an account. You agree to:

  • Provide accurate, current, and complete information.

  • Maintain and update your account information.

  • Protect your account password and accept responsibility for all activities that occur under your account.

4. Payment and Billing

You agree to pay all charges associated with the Services. Charges will be billed monthly in advance. If payment is not received by the due date, we reserve the right to suspend or terminate your Services.

5. Use of Services

You agree to use the Services in compliance with all applicable laws and regulations. You agree not to:

  • Use the Services for any unlawful or fraudulent activity.

  • Interfere with or disrupt the integrity or performance of the Services.

  • Attempt to gain unauthorized access to the Services or related systems.

6. Equipment

We may provide you with equipment to use the Services. You agree to:

  • Use the equipment only for its intended purpose.

  • Return the equipment in good condition upon termination of Services.

  • Be responsible for any loss or damage to the equipment.

7. Termination

We may terminate or suspend your access to the Services at any time, with or without cause or notice. Upon termination, your right to use the Services will immediately cease, and any data associated with your account may be deleted.

8. Disclaimers and Limitation of Liability

The Services are provided on an "as is" and "as available" basis. We do not warrant that the Services will be uninterrupted or error-free. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.

In no event will we be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Services.

9. Indemnification

You agree to indemnify, defend, and hold harmless Astound Broadband powered by RCN, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees, arising out of or in any way connected with your use of the Services or breach of these Terms.

10. Changes to Terms

We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on our website and updating the "Last Updated" date. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the state in which our principal office is located, without regard to its conflict of law principles.

12. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Toll-Free Number:

1-888-713-5755